Thank you for your interest in Jargon Software's development and deployment tools. For resolution of a technical issue with one of our products please use any of our support areas below.

Our normal business hours are 8:00AM to 5:00PM Central Time (CST or CDT, whichever is in effect), Monday to Friday, except for federal and bank holidays.

Please note that support services for assistance with installation and configuration of third-party Web server, middleware and database products are usually billable at our published hourly rates, unless such software was licensed and purchased through us.

However, if you have already installed a Web server and the necessary middleware and database software, and are encountering a problem using Jargon Software products with them, we will help you resolve the problem as part of our normal support services.

Answers to many of your technical questions about the features, installation and operation of Jargon Software products can be found in our extensive online HTML-based documentation. Copies of these document sets are also included in your product installation files.

Version 3 Online Documentation

• Index to Version 3 Documentation
• Search Version 3 Documentation
• Version 3 Release Files Info.

Version 2 Online Documentation

• Index to Version 2 Documentation
• Search Version 2 Documentation

Evaluation Users
During your evaluation period of Jargon Software please use our Technical Support Form.

Licensed Users
Please send email to support@jargonsoft.com or fax us at 1-612-338-2974 with as many details as possible. Please see the installation support notes for additional details and suggestions.

Knowledge Base
For troubleshooting problems with middleware and operating system issues, check the new Knowledge Base.

Our technical support department will be happy to assist you with any issues arising from the use of our family of products. We can be reached locally at (612) 338-1175 or toll-free at (877) JARGON-1. In the event that all support engineers are currently helping other customers you will be offered the opportunity to leave a detailed message.