"The Jargon piece has
been solid from the start.
The project is just about to enter
the maintenance phase –
meaning that enhancements are
almost completed. Rollout
went well. The X factor was
the ability of the users to adapt
to a new process. Some were
like a fish to water, and some went
kicking & screaming. ALL
my inspectors at this point cringe
at the prospect of ever going back
to the 'old' ways of doing
inspections with paper and
pen."
Bruce Jukes,
New
Hampshire Housing Finance
Authority |