The most important result is that the mobile solution allows the sales staff to manage their business in the field through information. They are the “managers” determining their own margins based on constantly changing prices that are updated daily on their mobile order guide.
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MEDTOX’s vendor for its back office software system could not deliver the mobility requirements needed for the couriers in the field as they collected specimens.
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25% of all revenues for Espoma occur at trade shows. Following these shows, it could take two weeks or longer to enter the paper-based orders into their back office system.
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In order to better service their customers Ostbye developed a strategy to improve the overall technology backbone of the company. They determined that a three pronged approach was best.
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The Touch approached Jargon Software with the idea of developing a digital catalogue of sample products that could be made available on their laptops. This sample catalogue together with a smaller shoulder bag of samples would be the future for their sales reps.
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Authority was faced with decreased administrative fees from HUD, causing business income to decrease significantly. Additionally, the Authority is required to do physical inspections on more than 3,500 units per year.
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In Osprey’s market segment competitors had a mobile wireless solution and they did not. It turned from a nice to have into a must have which was causing Osprey to lose business. They had no choice but to add a wireless module to the product mix.
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VSI needed a development product that worked with the Progress database and allowed flexible coding options to fit their primary application. Prior to Jargon, VSI found plenty of PDA application development products, but all of them were designed as primary application generators.
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Garneau was experiencing connectivity problems with its current telnet work order application due to signal obstructions in the work site. This created costly delays and inefficiencies in the company’s work order processing system and pipe loading process.
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