Jargon Software Jargonsoft Help Desk
Knowledgebase
Suggested knowledgebase articles:

Knowledgebase

Client Side
Server Side
General
Hardware
Jargon ReaderX
ForceField Mobile
Remote Support
RDR
ForceField Version 4
  • Top articles
  • Latest articles
Installing Windows Mobile Device Center (WMDC) in Windows 8

Category: win8

Getting the Windows Mobile Device Cenrter installed in Windows 8 is problematic and tricky, BUT IT CAN BE DONE. Without the WMDC you can make a cradled Internet connection, but syncronization and the ...

49,908
(925)
Task Scheduler - Must specify "start in" folder

Category: Windows Server 2008

When specifying a program or .bat to run in the Task Scheduler, be sure to EXPLICITLY specify the start in value to specify the folder to start in. I could not find any Task Scheduler options t...

18,704
(966)
How to set the volume in DataWedge software

Category: Motorola Symbol

Here is how to change the volume of the scan beep in DataWedge: Tap DataWedge icon to configure scanner: Tap "Advance Configuration": Tap "Profiles": Tap "Profile0": Tap "...

15,196
(1,121)
MC65 Clean Boot procedure

Category: MC65

To use these files to perform a clean boot:1. Unzip the contents of this ZIP file to the root folder of an SD card2. Place the SD card in the device to be upgraded3. Place the device to be upgrade an ...

15,132
(969)
Sound not working when scanning using Motorola DataWedge

Category: Motorola Symbol

NOTE:  The latest version of DataWedge (v3.3.19) must be used. It contains a volume control needed to set the scan beep volume) Install link:  http://www.jargonsoft.com/rdr/motorola/datawed...

14,914
(943)
How to Write an SRS (software Requirements Specification)

Category: General

Consider using one of the SRS templates attached. Template #1 is less formal than Template #2. Meet with the subject matter experts/clients to gather the requirements. Define the functions of the ...

12,892
(645)
ES400 or MC65 Flash ROM upgrade (page good for many Symbol products)

Category: Motorola Symbol

Flashing the ROM is the only way to do a cold reset for an ES400 or MC65. Instructions: Copy contents of zip file to SD car or to \Temp folder. Execute StartUpdLdr.exe or cold boot terminal by pr...

12,169
(895)
How to fix DataWedge not automatically starting

Category: Motorola Symbol

DataWedge v3.3 sometimes will not automatically start. It can be manually started by going into DataWedge and tapping "run". To avoid having to do this, please follow these instructions: 1. ...

11,843
(1,202)
iPhone, iPad (iOS) testing notes and tips

Category: iOS specific

1. The popup keyboard can be lowered by tapping a "Done" button located near the top right of the keyboard.  2. Unlike Android, it's customary in iOS to place tabs at the bottom of the screen instea...

14
(0)
How to Install FF4 iPhones and iPads (iOS)

Category: iOS specific

1. First, download and install TestFlight from the Apple App Store.  2. You'll receive email instructions with TestFlight credentials from Apple.  3. The email must be associated with an Apple Acc...

38
(0)
Order Upload to CDR Diagnostic Suggestions

Category: Server Side

Relevant server folders: C:\Apache24\htdocs\Jargon_TrepcoWest_FF4\uploads - a copy of all orders uploaded to CDR for Trepco West C:\Apache24\htdocs\Jargon_TrepcoMI_FF4\uploads - a copy of all orders...

34
(0)
Download Optimization

Category: FF4 Helpful Hints

FF4 offers download optimization. This will reduce login times at the expense of slightly slower behavior while scanning items to add to an order.  Three different types: ALL- no optimization.  (d...

105
(1)
DataWedge doesn't hold settings, in particular, won't send RETURN char even though it's specified.

Category: Zebra TC-26 Mobile Device

If DataWedge is not working correctly on one device, you can copy the configuration file to an errant device (from a good device) to fix the problem.  The name of the configuration file for the defa...

882
(0)
Hardware Requirements

Category: FF4 Helpful Hints

Android: Any Android device, version 10 and later.  Any screen size or orientation.  Note: Some Munbyn Android devices have a scanner incompatibility.

155
(2)