Jargon Software Jargonsoft Help Desk
Knowledgebase
Suggested knowledgebase articles:

Knowledgebase

Client Side
Server Side
General
Hardware
Jargon ReaderX
ForceField Mobile
Remote Support
RDR
ForceField Version 4
  • Top articles
  • Latest articles
Installing Windows Mobile Device Center (WMDC) in Windows 8

Category: win8

Getting the Windows Mobile Device Cenrter installed in Windows 8 is problematic and tricky, BUT IT CAN BE DONE. Without the WMDC you can make a cradled Internet connection, but syncronization and the ...

49,863
(915)
Task Scheduler - Must specify "start in" folder

Category: Windows Server 2008

When specifying a program or .bat to run in the Task Scheduler, be sure to EXPLICITLY specify the start in value to specify the folder to start in. I could not find any Task Scheduler options t...

18,669
(955)
How to set the volume in DataWedge software

Category: Motorola Symbol

Here is how to change the volume of the scan beep in DataWedge: Tap DataWedge icon to configure scanner: Tap "Advance Configuration": Tap "Profiles": Tap "Profile0": Tap "...

15,159
(1,079)
MC65 Clean Boot procedure

Category: MC65

To use these files to perform a clean boot:1. Unzip the contents of this ZIP file to the root folder of an SD card2. Place the SD card in the device to be upgraded3. Place the device to be upgrade an ...

15,090
(928)
Sound not working when scanning using Motorola DataWedge

Category: Motorola Symbol

NOTE:  The latest version of DataWedge (v3.3.19) must be used. It contains a volume control needed to set the scan beep volume) Install link:  http://www.jargonsoft.com/rdr/motorola/datawed...

14,860
(933)
How to Write an SRS (software Requirements Specification)

Category: General

Consider using one of the SRS templates attached. Template #1 is less formal than Template #2. Meet with the subject matter experts/clients to gather the requirements. Define the functions of the ...

12,877
(613)
ES400 or MC65 Flash ROM upgrade (page good for many Symbol products)

Category: Motorola Symbol

Flashing the ROM is the only way to do a cold reset for an ES400 or MC65. Instructions: Copy contents of zip file to SD car or to \Temp folder. Execute StartUpdLdr.exe or cold boot terminal by pr...

12,136
(862)
How to fix DataWedge not automatically starting

Category: Motorola Symbol

DataWedge v3.3 sometimes will not automatically start. It can be manually started by going into DataWedge and tapping "run". To avoid having to do this, please follow these instructions: 1. ...

11,804
(1,141)
Download Optimization

Category: FF4 Helpful Hints

FF4 offers download optimization. This will reduce login times at the expense of slightly slower behavior while scanning items to add to an order.  Three different types: ALL- no optimization.  (d...

80
(0)
DataWedge doesn't hold settings, in particular, won't send RETURN char even though it's specified.

Category: Zebra TC-26 Mobile Device

If DataWedge is not working correctly on one device, you can copy the configuration file to an errant device (from a good device) to fix the problem.  The name of the configuration file for the defa...

814
(0)
Overlaid Orders

Category: FF4 Helpful Hints

An overlaid order is an order that gets replaced (in full or in part) by a completely different order.  It's caused by a race condition in FF4 that happens when trying to use FF4 too quickly. We're ...

181
(0)
Did a saved OPEN order "disappear"?

Category: FF4 Helpful Hints

There have been many examples of  open orders disappearing, however, with current versions of FF4 this has been vastly minimized.  Yet there are issues that happen very seldomly which have not been...

189
(1)
Selection within Search stopped working

Category: FF4 Helpful Hints

To fix this: 1. close FF4. 2. Clear app storage. 3. sign up again. 

187
(1)
Price seems wrong

Category: FF4 Helpful Hints

If the price appears to be wrong, it could be because: 1. offline order was taken.  Will be repriced when saved on server.  2. online order was not yet saved and offline pricing option selected. O...

206
(0)