Jargon Software Jargonsoft Help Desk Knowledgebase
ForceField Mobile
Suggested knowledgebase articles:

Knowledgebase ForceField Mobile

IW
WCG
JCS
RTC
Lisy
TT
PCAR
Metro Garage Door
MWG
The Touch
UCD
trepco
Trepco Kennedy
Screen Shots
Schiess
Concept Visualization
CMI
TrepcoMI
Samar

Articles in this category

How to recover during a connection disruption during Host Sync

If you have a connection disruption during the process of downloading the pricing database (trepco2_ff.odb) then you might not be able to get into host sync later in order to recover and complete ...

580
(624)
Error #7404, #5349 How to Update Apps after a connection failure

If you update apps in ForceField and a connection failure happens while you're doing this, you will experience problems with ForceField when you subsequently try to use it. If you then try to update...

875
(590)
ForceField Price Trace

A price trace is a good tool that allows you to diagnose many pricing discrepancies. Attached is a sample PriceTrace.txt that is created in the /Jargonsoft/Reports/XXXXX folder. To use Price trace: ...

538
(607)
Can't find new or changed products on mobile after incremental product download

If you don't find new or changed products on your ForceField mobile device after an incremental product export, it might be that the product time stamp on the server is set incorectly. Example: Suppo...

565
(607)
product download rules

these are the current product download rules:           /*

5,889
(584)
Handling orphaned ORDITEM records in ForceField repository

 Sample SQL query to see if any ORDITEM records are orpahned. i.e. if there are order items in the FF repository withour correcsponding orders. This can cause havoc when trying to upload new or...

459
(557)
How to Copy and Paste Forcefield Mobile Orders

Here is how to copy and paste ForceField mobile orders:  From the Review Orders screen of the order you wish to copy, tap Options menu, then "Copy Order": Note the confirmation message:

448
(597)
ForceField email configuration considerations

client side config (.ini file)   1. if UPLOAD_OA=true it builds and uploads the document 2. if HTML_Print_Files=true it creates a ".htm" file, otherwise a ".txt" file 3. it uploads from local f...

401
(632)
Problem with signature files

If a signature file cannot be written, an order depending on a signature will not be uploaded. (Most ForceField implementations do NOT have this dependency). The reason behind why the signature file ...

795
(547)
How to Configure ForceField Email Order Acknowledgements

Server Side: in .ini file: if UPLOAD_OA=TRUE then it builds and uploads an email order acknowledgement document. If HTML_Print_Files=TRUE it creates and .htm (instead of a .txt file) it uploads th...

412
(625)
ForceField email Order Acknowledgement Troubleshooter

1. Look in the /Jargonsoft/Reports/XXX on the handheld to see if the OA html file was created during the sync upload. These files do not get removed after upload so s/b there still. (Only sig files g

731
(604)
ForceField Project Guidelines (What happens next?)

What happens next? Ok, you’ve decided to go ahead with a Jargon Software mobile solution. What happens next? What do you need to do, what will Jargon Software be doing, and what happens when un...

1,294
(624)
ForceField Order status code explanation

New - order that has been 'started' (has 1 or more lines or "NO ORDER TODAY" instr.) Call  - opposite of "New" (not started) - these are the ones to call on Hold  - missing one or mor

421
(584)
Rainbow Tree Care Mobile Application Screen Shots

 Login with password:  Main Meu:  Clock In/Out: Customer Call List:

599
(592)
How to set ForceField System Record Values

This example shows how to change the Rep ID in the ForceField System Record.   From the login screen, use Options --> Admin Tools: Password is "dba": Tap System Setup:

454
(601)
ForceField Add Time Stamp to sync log file

unzip the attached jsi_functions.php and place in Jargon folder in web server root. Be sure to save the existing jsi_functions.php to revert as desired.

431
(606)
ForceField - adding an index to improve performance in finding dup items

Run the following SQL statement to create an index on ORDITEM to speed up dup checking in order line entry:     CREATE INDEX ORDITEMPART_IDX ON ORDITEM(ORDNUM, PARTNUM);    

382
(518)
ForceField SQL examples for use with repository

A select stmt that shows orders with no line items:   SELECT SALESREP, ORDNUM, ORDDATE, POST_DONE FROM FORCEFIELD_ORDHEAD WHERE NOT EXISTS (SELECT LINENUM FROM FORCEFIELD_ORDIT

384
(618)
ForceField compound SQL statement examples for use with repository

A select stmt that shows orders with no line items:   SELECT SALESREP, ORDNUM, ORDDATE, POST_DONE FROM FORCEFIELD_ORDHEAD WHERE NOT EXISTS (SELECT LINENUM FROM FORCEFIELD_ORDIT

382
(515)
Unit of Measure (UOM) features in ForceField

UOM is the base Unit of Measure, it is the default selling unit (except for catch-weight items where it is the weight unit e.g. "LB") All prices are assumed to be in terms of this unit unless they are...

562
(578)
Pricing features in ForceField

Pricing Features (as of V3.4.9)  - All pricing records can have optional start and/or end dates   - Option to specify prices by unit of measure, or only for base unit

468
(583)
ForceField Application Platform Features

Partially connected architecture  Data Mapping SQL statements up and down. Multiple back end data sources/destinations Support for all popular text file formats. Web service ...

629
(591)
How to Work with Users to Leverage your Moible App

After unit testing, here are some practical steps to take to ensure your users are motiviated to make the most use of your mobile application investment: Unit Test in the Office -Test as completely...

460
(555)
Script to test PHP email for ForceField apps

Please use the attached .php and .bat to generate test emails to recipients as defined in jsi_config.php file.

638
(564)
How to run Jargon PHP batch script via a web page

Attached is an example of how to run  UploadUnpostedOrder.bat functionality from a web page (avoids MS DOS command window)

602
(585)
How to test mobile "host sync" connection in a web browser

If the mobile client is reporting connection errors when trying to run a host sync in ForceField, you can try the same connection by entering a URL in a web browser on the mobile device. To construct ...

425
(597)
How to run Jargon PHP batch script via a web page

Attached is an example of how to run  UploadUnpostedOrder.bat functionality from a web page (avoids MS DOS command window)

541
(660)
How to Update Apps

From the Login screen, tap Update Apps button:  The password is "ua", tap Submit button:  Tap Continue button and wait briefly for apps to download.

447
(590)
How to manually create price bar code database on host

Use the following DOS commands: for prices: C:\Apache\htdocs\Jargon_CDR_Trepco\build_db2\olload.exe -sep "^" -quote "`" -file C:\Apache\htdocs\Jargon_CDR_Trepco\build_db2\AA_Data_Prices.txt -lo...

355
(599)
How to manually delete all ForceField orders and items

 

340
(507)
How to Rebuild Indexes if Download Does Not Complete Normally

From the Main Menu, tap "Data Load" button:

349
(517)
ForceField Screen Resolution for Windows Tablet Devices

 ForceField requires the following screen resolution, screen orientation as shown below. It's also suggested to not allow the screen to auto rotate:

287
(504)
order upload times out (http error 0: no error msg)

  solution s to set the timeout explicitly in ApplicationMenu.xml  

287
(590)